Terms of Service

Welcome to our store! By accessing or purchasing from our website, you agree to the following terms and conditions.

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🛒 Orders

- All orders are confirmed once placed on the website.
- We reserve the right to refuse or cancel orders at any time for any reason.
- Customers may cancel an order **before it is shipped** without penalty.

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💵 Payment

We accept **Cash on Delivery (COD)** only.
Customers are required to **inspect the product carefully before making payment** to the courier.

Once payment is made, the sale is considered final. No complaints for damage, defects, or incorrect items will be accepted after payment.

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🔁 Exchanges

- We do **not offer refunds**, but exchanges are accepted within **3 days** of delivery.
- Products must be unused, in original condition, with tags and packaging intact.
- Customers are responsible for the shipping fees for exchanges (both return and reshipment).
- To request an exchange, contact us at **[your email or WhatsApp]** with your order number.

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📦 Delivery

- Orders are processed in 1–2 business days
- Delivery takes approximately **2–5 business days**
- We only ship locally and do **not offer regional or international shipping**

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🚫 Refused or Repeated Failed Deliveries

- If a customer refuses to accept delivery **after the order has been shipped**, it will be marked as a failed delivery.
- Repeated refusals may result in the customer being **blocked from placing future orders**.

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🔐 Privacy

We respect your privacy. Please review our **Privacy Policy** for full details on how your information is collected and used.

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📄 Changes to These Terms

We may update or change these Terms of Service at any time. Any changes will be posted on this page.

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📞 Contact

For questions or concerns about these terms, contact us .