Shipping Policy

We currently ship all orders using **Cash on Delivery (COD)** only.
Shipping is available **within our local delivery area only** — we do **not ship regionally or internationally**.

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🚚 Order Processing

- All orders are processed within **1–2 business days**
- You will receive a confirmation via WhatsApp, SMS, or email once your order is dispatched

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🕒 Delivery Time

- **Delivery time:** 2–5 business days

*Note: Delivery times may vary slightly due to weekends, weather, or courier conditions.*

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💵 Payment & Product Inspection on Delivery

We accept **Cash on Delivery (COD)** only.

Customers are required to **inspect the product carefully before paying the courier**.

By completing payment, the customer confirms that:
- The item is correct and undamaged
- The order was received in acceptable condition

**No returns or complaints are accepted after payment has been made.**

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🔁 Shipping Fees for Exchanges

If you want to exchange a product (e.g., you didn’t like it), you may do so within **3 days** of receiving your order, as long as:
- The item is unused and in original condition
- Packaging and tags are intact

👉 **Customers are responsible for all shipping costs** for the exchange (return + reshipment).
No other fees will be charged.

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🚫 Refused Deliveries

Customers are welcome to cancel their order **before it has been shipped** — no problem at all.

However, if a customer **refuses delivery after shipping**, the order will be marked as rejected.

If this happens **multiple times**, the customer may be **blocked from placing future orders**.

We reserve the right to cancel or reject future orders from accounts with repeated failed delivery attempts.

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📞 Questions?

If you have any questions about delivery or shipping, contact us .